HR Management
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Human Resources Management
Course Overview
Whether you've just been promoted to HR management or you're new to the profession, this course has it all for you! It's where you'll get the confidence and the know-how you need to succeed back on the job. You’ll participate in role-playing and group exercises that let you "try on" the new HR roles you will be taking on and you’ll explore real-life case studies...get the feedback and guidance you need to tailor the new techniques you’ll be learning to your individual needs...network with your peers and find out firsthand what’s really happening in the trenches...develop a customed-tailored action plan for your career growth by auditing your present skills and analysing them with your course leader.
How You Will Benefit:
- Discover ways to save time and money by screening applicants before bringing them in for an interview
- See what a well-written training objective can do--and get top-flight results from your training activities
- Build a measurable, results-based performance management system
- Advise your company's supervisors to avoid EE complaints
- Put today's technology to work for you
- Balance your role as spokesperson for management and employees
- Discover how the latest trends in benefits plans can save money
- Learn why employees may be attracted to unions
What You Will Cover:
- HR planning and administration: How to integrate your planning with your organisation's business objectives...how to identify and plan for your company's human resources needs
- Staffing guidelines: How to set up a simple, effective recruiting system
- How to choose training and development programmes that work for you
- Information systems: An overview
- The components of a cost-effective employee benefits programme
- Compensation: How to keep your compensation programme within your payroll budget...how to establish salary rates and ranges...how to keep your programme up-to-date and competitive
- Employee relations: Managing employee relations effectively Note: Each session will cover employment law, employee benefits and human resources information systems.
Course Outline
Learning Objectives
- Discover Ways to Save Time and Money by Screening Applicants before Bringing Them in for an Interview
- See What a Well-Written Training Objective Can Do-and Get Top-Flight Results from Your Training Activities
- Build a Measurable, Results-Based Performance Management System
- Train Your Company’s Supervisors to Avoid EE Complaints
- Put Today’s Technology to Work for You
- Balance Your Role as Spokesperson for Management and Employees
- Discover How the Latest Trends in Benefits Plans Can Save Money
- Learn Why Employees May Be Attracted to Unions
Human Resources Challenges
- Identify the Components of Workplace Diversity
- Prepare for Projected Changes Concerning Tomorrow’s Workforce
- Define Who Contingency Workers Are and How They Fit in with an Organisation’s Staffing Plan
- Screen Potential Employees for Basic Literacy
- Differentiate between the Benefits and Drawbacks of Alternative Work Arrangements
The Human Resources Function: An Overview
- Describe the History and Projected Future of Personnel/Human Resources
- Identify the Basic Composition of a Human Resources Department
- Distinguish between the Respective Responsibilities of HR Specialists and Non-HR Practitioners
Human Resources and Legal Issues
- Anticipate Key Equal Employment Opportunity Legislation and Assess Their Impact on the Employment Process
- Distinguish between Two Types of Sexual Harassment
- Define and Cite Examples of Bona Fide Occupational Qualification
- Avoid and Respond to Workplace Discrimination Lawsuits
- The Doctrine of Termination-at-Will
- Recognise the Impact That Negligent Hiring and Retention May Have on Your Organisation
The Employment Process
- Recognise Ten Aspects of a Job’s Specifications and Prepare Definitive Job Descriptions
- Select from a Host of Traditional and Creative Recruitment Sources
- Identify Advantages and Disadvantages of the Internet as a Recruitment Source
- Distinguish between Five Interview Questioning Techniques That Will Result in Acquiring the Most Useful Information
- Write Effective Employment Interview Documentation
- Conduct Fruitful Reference Checks
- Design an Effective New Employee Orientation Programme
- Glean Useful Information from Exit Interviews
Pre-employment and Employment Testing
- Apply Information from the Latest Studies on Workplace Testing
- Articulate the Advantages and Disadvantages of Workplace Testing
- Establish a Valid Testing Programme
- Identify Different Types of Pre-employment and Employment Tests
Compensation
- Identify the Characteristics of an Effective Compensation Programme
- Distinguish Various Job Evaluation Methods
- Select from an Array of Comprehensive Compensation Programmes
Performance Management
- Articulate the Objectives and Uses of Performance Management
- Identify the Components of an Effective Performance Management Plan
- Apply Various Performance Management Methods to Your Workplace
- Conduct Productive Performance Management Meetings with Employees
Benefits
- Identify Benefits Trends over the Past Forty Years
- Offer Appealing Healthcare Choices to Employees
- Distinguish between Varying Types of Pension Plans
- Evaluate Stock Options as a Viable Employee Benefit
- Select from a Host of Typical Offerings
- Evaluate a Potential Insurance Carrier
- Prepare for Ongoing Benefits Planning
- Provide a Comprehensive Employee Assistance Programme for Workers
Employee Relations
- Identify Those Factors Involved in Maintaining Good Employee Relations and Recognise the Consequence of Not Practicing Effective Employee Relations
- Establish Grievance and Disciplinary Procedures
- Use Alternative Dispute Resolution as a Way to Offset Costly Litigation
- Write Policies and Procedures Manuals and Employee Handbooks
- Provide an Environment in Which Employer/Employee Communication Is Maximised
- Practice Improving Talent Retention
Employee Training and Development
- Describe the Role of Training and Development in Organisations Today
- Contrast Directed Training with Non-directed Training
- Implement Web-based Distance Training
- Evaluate the Effectiveness of Training
- Prepare a Tuition Reimbursement Plan
Human Resource Information Systems (HRIS)
- Define the Uses and Objectives of HRIS
- Select an HRIS
- Relate Privacy and Security Issues to Your Organisation
- Assess Software Modification Needs
Strategic Human Resources Management Planning
- Define the Purpose and Sequential Process of HR Planning
- Implement Succession Planning
- Use Mentoring as a Technique for Succession Planning and Acceleration Pools
- Develop a Career Development Model
Who Should Attend?
New HR professionals (with less than three years of experience), HR specialists who have limited generalist experience and professionals who want to learn more about the human resources function.
Duration: 3 days
Dates
Locations
- Johannesburg
- Cape Town
- Durban
