Give your staff the foundation to transition effectively to their new responsibilities


Your former peers are now your direct reports. Your goal is to get the work done and increase productivity with your team. You want to set mutual goals, reward good performance and give poor performers the needed feedback. Do you know how to be "the boss"? This basic management seminar provides you with easy-to-apply tools needed to make a successful transition into your new role. In three days you will master the practical basic management know-how—and the confidence you want—to plan, organize, coach, motivate, delegate and communicate in order to be an effective new manager.

How You Will Benefit

  • Understand your new managerial responsibilities—and make a quick, effective transition to your new role
  • Establish credibility and effective work styles
  • Build alliances with peer managers
  • Master the basic management concepts of coaching, communication, motivation, delegation and performance management
  • Practice your listening and feedback skills
  • Become an effective member of the management team

What You Will Cover

  • Adopt a new manager mindset
  • Know expectations others have for you—boss, subordinates, peers, clients
  • Understand the business, yourself and others
  • How to build effective relationships
  • Identify communication approaches to flex with different styles and situations
  • Use a structured approach to plan and organize work
  • Set SMART goals and initiatives
  • Overview of delegation techniques, knowledge and attitudes
  • Apply methods to set priorities
  • Create solutions to management challenges

Learning Objectives

  • Define Multiple Roles and Responsibilities of a Manager
  • Recognize Behaviors and Styles Used by Self and Others
  • Use Communication Skills to Build Effective Relationships
  • Prioritize and Organize Work to align with Business Needs and Resources

Adopting a Management Mindset

  • Recognize Challenges and Opportunities That New Managers Face
  • Identify Expectations of Others–Your Boss, Subordinates, Peers, Clients, etc
  • Define Manager Roles and Responsibilities
  • Assess Confidence in Demonstrating Management Competencies
  • Determine Appropriate Methods to Manage Boss Relationships

Develop Strategies to Build Effective Relationships

  • Identify Your DISC Style
  • Identify Styles of Others
  • Recognize Contributions and Challenges of Different Styles
  • Describe Foundation Skills for Managers to Communicate Effectively
  • Identify Communication Approaches to Flex with Different Styles and Situations

Getting Work Done

  • Use a Structured Approach to Plan and Organize Work
  • Identify Management Expectations in a Work Assignment
  • Apply Methods to Set Priorities
  • Apply Solutions to Management Challenges

Who Should Attend

Newly appointed or prospective managers with less than one year of management experience who are interested in mastering basic management skills

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