Overview

This workshop will give you the crucial foundational skills to shift from being an individual contributor to a well-respected manager who can achieve team success and drive bottom-line performance. Using guided role play, exercises and practice sessions, you will discover how to adjust your management style and tackle new challenges. In-depth skills practice using the Situational Leadership model combined with interactive activities take you through the paces of motivation, delegation, coaching, communication, performance management and leadership. You will be able to improve on key weakness areas, play to your strengths and get the best results from every member of your team.

How You Will Benefit

  • Gain a deeper understanding of your roles and responsibilities
  • Improve communication to effectively set expectations for yourself and your direct reports
  • Adapt your leadership style to meet the needs of individual team members
  • Communicate organizational goals that get results
  • Apply delegation strategies to increase productivity and motivation
  • Use effective coaching techniques to maximize your team’s performance

What You Will Cover

Your Role as Manager

  • Identify qualities and abilities required for effective management
  • Understand your role and responsibilities as manager
  • Learn to transition from individual contributor to manager
  • Know how to work effectively with a multigenerational workforce
  • Understand the nuances when managing remote teams and across the matrix

Performance Management

  • Identify the challenges to effective performance management
  • Understand and conduct performance planning, facilitation and evaluation
  • Practice the skill of setting goals, providing effective feedback and conducting alignment discussions

Effective Communication

  • Recognize what effective communication really is
  • Understand the communication process
  • Know the barriers that can cause derailment and misunderstanding
  • Identify the relative importance of face-to-face communication
  • Get a firm grasp of the five building blocks of managerial communication
  • Learn to match the right communication method with your communication goal
  • Identify the challenges and practices when communicating virtually

Understanding and Appreciating Situational Leadership: The Art of Influencing Others

  • How to develop people, value differences and encourage honest communication
  • Develop your leadership style to gain commitment from employees
  • Match your leadership style to the your developmental needs and task at hand

Coaching for Performance

  • How does coaching develop, enhance and achieve goals
  • Know the requirements and importance of coaching
  • Practice coaching and correcting difficult and challenging behaviors
  • Use the Guide for managing a coaching discussion
  • Identify the differences between coaching and discipline

Creating a Motivational Climate

  • Define motivation and your role in creating a motivational setting
  • The cost of demotivation and disengagement
  • Recognize important elements of the motivational process
  • Create your own practice for building a motivational climate

Delegation for Growth and Development

  • Understand the different types of delegation
  • Know the benefits and challenges of delegation
  • Recognize your comfort with delegation
  • How to conduct an effective delegation conversation
  • Practice your delegation skills

Who Should Attend

    Managers with one to three years of experience who are seeking additional management training.
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