Be the catalyst that motivates your team to heightened productivity.

Overview

Do you know how to encourage excellence in a culture of "no change"? Are you able to keep your cool when things go wrong? Are you a confident or a reluctant delegator? Effective management requires a balancing act. You have to deal with difficult people to resolve conflicts, win their cooperation and trust and find ways to energize your employees to give their best effort. Utilizing the practice in emotional intelligence, this seminar will help you develop the right mix of management and communication styles to get the most from your team.You'll be able to transform resistance into support and ensure your people's values and corporate goals are in sync

How You Will Benefit

  • Motivate and direct the employees they/you rely on—even when they don’t share their/your values
  • Adjust their/your management and personal style to the needs of different situations
  • Get more done by using the appropriate delegation techniques for any given situation
  • Resolve conflict more effectively in a wide variety of situations
  • Turn difficult people and poor performers into team players
  • Win the cooperation and trust from everyone in your organization
  • Increase your confidence, leadership skills and personal and professional satisfaction in your job by managing people successfully

What You Will Cover

The Experience of Being a Manager

  • How to get people to want to do what they’re supposed to do
  • Specific challenges you face when motivating others

Values

  • Values and their impact on work life
  • How values can have productive and nonproductive results
  • Identify value conflicts in yourself and in others

Personal Styles

  • Determine your own personal style profile
  • Gain insight into the strengths and limitations of your profile
  • Use behavioral clues to determine others’ personal styles
  • How to work more effectively with other personal profiles

Motivation

  • Employee motivation factors and their impact on behaviors and work settings
  • How to tailor your motivational efforts to individual employees and different situations

Listening, Body Language, Giving Feedback and Dealing with Difficult People

  • Use active listening to gain information and understand employees’ perspectives
  • Effectively apply positive and corrective feedback
  • Use appropriate values alignment when dealing with difficult employees

Conflict

  • The dimensions of conflict resolution
  • Identify your own preferred conflict-resolution styles for better conflict management
  • Use different conflict resolution styles in different situations

Delegation

  • Different delegation styles: how and when to use them
  • Determine the appropriate delegation style for employees and situations

Understanding Organizational Culture and Subculture

  • The impact of organizational culture and subculture and “cultural blinders”
  • Explore the assumptions that impact your team’s thinking and actions
  • Identify and build on the strengths of your team’s culture

Emotional Intelligence

  • The components of emotional intelligence
  • Gain an honest and accurate assessment of yourself
  • Develop an improvement strategy

Ethical Leadership

  • Identify your group’s values
  • Your vision for ethical leadership

Action Planning

  • Develop a specific plan for applying what you’ve learned back on the job
  • Identify people who can support your action plans

Who Should Attend

Managers and individuals with management responsibilities whose success depends on managing people successfully through clear communication, a cooperative attitude and commitment to shared goals.

Information Security Management Systems

Information Security Management Systems

ISO/IEC 27001 Lead Implementer training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining an Information Security Management System (ISMS) based on ISO/IEC 27001. During this training course, you will also gain a thorough understanding of the best practices of Information Security Management Systems to secure the organization`s sensitive information and improve the overall performance and effectiveness. After mastering all the necessary concepts of Information Security Management Systems, you can sit for the exam...
Leadership Development

Leadership Development

How well equipped are your leaders to achieve and sustain your business strategy? How ready are they to operate at the next level? We offer several powerful solutions for equipping leaders and optimising leadership performance. Our multidisciplinary team is skilled in change management, process improvement, strategy development, leadership development, sustainability, and organisational analysis and research. In everything we do, we are committed to creating value for our clients by: Working collaboratively with them Developing a deep understanding of their needs and aspirations Providing tailor-made...
Quality Assurance in higher education

Quality Assurance in higher education

“Sustaining the standards of higher education in an era of higher education massification” Once again the notion of good quality higher education is a prerequisite for the attainment of sustainable development goals by third world countries. This comes at a time when many African governments are advocating for the massification of African higher education in order to be at par with the dynamic needs of the African citizenry. Many universities are enrolling high numbers of students as a result of governments advocating for high numbers of students that have to be enrolled even though this is...
Water Treatment Solutions & Systems

Water Treatment Solutions & Systems

This course is designed in consideration with the requirements of Water treatment Plant Chemists,Operators, Design & Project Engineers, and Maintenance Engineers and technicians at Electricity generation Power Plants ( Thermal Power Plants) Textiles Industry Paper and Pulp Industry Food and Beverages Hotels and Corporate Sectors Municipal Water Purification Plants and Distribution companies. By attending this Course for this extensive duration, the participants will get knowledge of How to assess/Analyze the existing water treatment Plant Performance that they have, How to design or check...

Our Delighted Clients

© 2005-2017 Everest Executive Education Continuing professional education.